“Many thanks for what you have done for us in this matter. You cannot imagine how relieved and grateful we are this is now at an end and we are so thankful for everything you have done. We couldn't have managed without you.”
“Just a short note to say how much I appreciated you kind letter, following the Tribunal, which left me feeling very low. Your support, understanding, and professionalism made the nightmare of being in that 'institution' and that situation bearable.”
“I would like to thank you for the service you have provided over the past few weeks. I believe that you’re prompt intervention, with regard to legality, and the professional manner in which you presented at the hearing played a key part in the other parties’ claim being dismissed.”
“To eventually get to the end of the process and have a fabulous relationship with my daughters seems miles away from where we started and I am in no doubt that you have been a large factor in that happening. I can’t thank you enough and wish you well in the future.”
“I just wanted to write and thank you for all your hard work in handling my case – and for your kindness, patience and empathy. Having you “fighting” my corner and advising me, made what was a very difficult time a little easier. Thank you and best wishes.”
“Very satisfied with Anne's prompt and efficient service. Despite living in a rural area and not visiting the office at all, we felt fully informed and were impressed with the efficiency and professionalism of your staff.”
“Mary, thanks very much for all of your help over the recent years, I believe I made a wise choice when I selected David Gray as I believe the way in which you and your colleagues have helped me has been exceptional.”
She made me feel a valued human being, preserved my dignity and made me feel I was not just simply another case. In my opinion she has a commendable understanding of mental health and if there were more people like Emma to represent those who suffer from a mental health illness the world would be a more humane place.